Marlene & Bob

What We Offer

home / office 613-594-9248

location: Ottawa, Ontario, Canada

Create Closer loving Relationships

Bob and Marlene Neufeld

Rates

Joint sessions with Marlene and Bob Neufeld cost $200 an hour. Sessions are 60 minutes long using Zoom.

Longer body-centered coaching intensives are available. Length, location and cost are to be negotiated.

Email follow-ups are available for individuals or couples who have a regular coaching relationship with Marlene or Bob Neufeld (i.e. sessions minimally every two weeks).

Marlene has a Masters of Social Work and is registered with the Ontario College of Social Workers. Some private and workplace insurance plans cover registered Social Workers.

Payments for services are due at the time that services are rendered, and can be paid by personal cheque or cash. Please inquire with your health insurance provider regarding the details of your coverage. Insurance companies cover a portion of the cost of a therapy session, often 80%. Receipts are issued at the time of payment, and can be used to obtain a reimbursement from your insurance company for the services received, which is the responsibility of the client.

When contacting your insurance company for details of your coverage, be sure to verify:

Ask what psychological services are covered by your policy.
Is a receipt from a registered Social Worker or an Ontario Registered Psychologist accepted by your insurance plan?
Who is covered; per person or per family?
If the insurer pays a set amount per visit, a portion of the fee per visit, or a total amount independent of sessions;
If session length is an issue.
What is the procedure for reimbursement?

We commit to providing you with two months notice of any fee increases.

When you contact us about our services, we will gladly answer any questions and book one session with you. We'll send you an information package and our Coaching Agreements for you to bring to your first session with us.

During the initial session, you'll have an opportunity to get to know us and our style. If you'd like to continue "playing" with us, we would then schedule more sessions.

Cancellation Policy

We request that you give us at least 24 hours notice. If an appointment is missed without 24 hours notice, you may be expected to pay for the time booked. We have allocated this time for you, and without proper notice, it is difficult to book another client who may need the coaching time.

What to Expect as a Client (what is coaching, what is body-centered, how is our coaching therapeutic?)

Bob and Marlene Neufeld, Couples Coaching - Marriage Counselling, Ottawa, Ontario, Canada

What We Offer

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